Store Policy

Join our anonymous telegram channel for more updates and discounts! Contact us (Telegram) to book appointments or enquire.


Physical Store

  • Located @S159836 (Bukit Merah Central)
  • Opens daily, 11am to 7pm (prior booking required)
  • Accepts payment in cash/PayNow/LifeSG
  • Viewing is done 1-1, and u can bring along a friend/partner
  • Typical session last approx an hour plus, so do cater time to browse leisurely. If you are in a rush, preorder and collect instore.
  •  Strictly no trying on. Samples are on display for browsing. We will bring out different colors and sizes to show.
  • All visitors have to wash their hands prior to entry
  • No shows without prior informing, will not be entertained subsequently 

Contact Info (Shipping)

  • If mobile number is not provided, any issues pertaining to order fulfilment/clarifications, will be sent via email. Kindly check your email regularly for any clarifications/updates. 
Packaging
  • All items are packed in white courier polybags or brown carton boxes. 
Shipping Provider (This Website only)
  • All shipping is via SingPost, normal parcel mail (less than 500g).
  • Any item that is larger than the permitted size (324 x 229 x 65mm) will not be fulfilled.
  • If item exceeds SingPost's basic package sizing, please opt for courier delivery via our Lazada/Shopee stores. 
Delivery Timeline
  • Delivery by SingPost takes between 2-5 working days, starting from the day after posting. SingPost works half day on Sat and closed on Sun/PH.
  • Platform such as Lazada and Shopee takes 2-5 working days for delivery from date of dropping at courier points. Courier do not work on Sun/PH. 
Self Collection
  • If order is via this website, please indicate in address field "Self Collection".
  • If order is via Lazada, please remember to select Instore Collection as delivery point. 
  • Once order is made and paid, please telegram us to schedule an appointment for collection. We are open daily 11-7pm, by prior appointment. 
Loss of Parcel
  • AhBoy2Man is not responsible for any loss or failed delivery due to incomplete address provided by Buyer or failure to collect at designated courier points (where applicable)
Exchange/Refund
  • We do not entertain refunds/exchange due to wrong address/wrong size.
  • Faulty/damaged apparels have to be reported within 2 working days from receipt of parcel for 1-1 exchange (subjected to stock availability).
  • Faulty/damaged adult toys have to be reported within 14 days from receipt of parcel for 1-1 exchange (subjected to stock availability).   

Cancellation of Order

  • Any order that is cancelled by AhBoy2Man, will have refunds credited via the same mode of payment between 2-5 working days by the respective payment providers.